Privacy Policy

1. Information we collect

When you contact A1PlumberSG we may collect your name, phone number, email address, service address and a description of the plumbing problem you are reporting. We collect this information only so that we can respond to your enquiry and carry out the work you request.

2. How we use your information

Your information is used to arrange appointments, quote for work, complete plumbing services, issue receipts and follow up on completed jobs. We may also contact you about a job already in progress.

We do not use your details for unrelated marketing without your consent.

3. Disclosure to third parties

We do not sell or rent your personal data. Information may be shared with a supplier or subcontractor only where it is necessary to complete your job, or where disclosure is required by Singapore law.

4. Data retention

We retain job records and contact details for as long as needed to service warranties, resolve disputes and meet accounting and legal obligations, after which the records are securely disposed of.

5. Protection of your data

We take reasonable steps to protect the information we hold against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and website usage

This website may use basic cookies and analytics to understand how visitors use the site. You can disable cookies in your browser settings without losing access to the content.

7. Your rights

Under the Singapore Personal Data Protection Act you may request access to the personal data we hold about you, request correction of inaccurate data, or withdraw consent to further use of your data.

8. Contact us

For any question about this policy or about the data we hold, contact A1PlumberSG at +65 8413 0016 or a1plumber@gmail.com.